Need Help With Typewriter Ribbons?

FAQS

Your Questions Answered

Common Questions About Our Products

Get answers to the most frequently asked questions about our typewriter ribbons and ink products.

What types of typewriter ribbons do you offer?
We offer a wide range of typewriter ribbons, including fabric, carbon, and nylon ribbons suitable for various typewriter models.
Are your ribbons compatible with vintage typewriters?
Yes, our ribbons are designed to be compatible with both vintage and modern typewriters. Please check the product specifications for compatibility details.
How do I install a new typewriter ribbon?

Installing a new ribbon is simple. Remove the old ribbon, place the new ribbon in the spools, and thread it through the type guide. Video instructions below

Do you offer international shipping?

At this time we only offer shipping within New Zealand

Can I return a product if I'm not satisfied?
Absolutely. We have a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund.
How can I contact customer support?

You can reach our customer support team via email at https://inksmart.co.nz/contact/ 
Or Mob/Txt 0273080800
We’re here to help!

COURIER TRACKING NUMBER

When your order is marked as completed, means it’s ready to be picked up from InkSmart
You should receive a tracking number once the Courier enters it into their system
The email will be from the go sweet spot platform if you don’t see it, then it may be in your spam folder

HOW LONG DOES A TYPEWRITER RIBBON LAST?

1. Regular Use

  • A standard nylon fabric ribbon lasts about 3 to 6 months with regular typing.

2. Occasional Use

  • If used sparingly, a ribbon can last up to a year or more before noticeable fading.
  • However, ribbons can dry out over time, even if not used frequently.

3. Storage & Shelf Life

  • Unopened ribbons stored in a cool, dry place can last several years before drying out.
  • Exposure to heat, humidity, or direct sunlight can cause the ink to dry or degrade faster.

4. Signs You Need a New Ribbon

  • Faded or uneven print.
  • Frequent retyping due to weak impressions.
  • Ribbon fraying or getting stuck.

For the best experience, replacing the ribbon every 6 to 12 months is recommended, depending on usage. 😊

DO YOU DELIVER TO PO BOXES?

Yes we do. However outer NZ islands may require a revised delivery price.

New Typewriter Ribbon Printing Lightly?

1. Improper Ribbon Installation
The ribbon may not be threaded correctly through the typewriter’s guides.
It could be too loose or too tight, preventing proper ink transfer.
2. Ribbon Reverse Mechanism is Stuck
Some typewriters have an automatic ribbon-reversal system. If it’s stuck, the ribbon may not advance properly, leading to repeated use of the same section and faint printing.
3. Incorrect Ribbon Type
Some ribbons are fabric-based, while others are nylon. If your typewriter requires a specific type, an incompatible ribbon may produce faint prints.
Carbon or single-use ribbons won’t work in machines designed for fabric ribbons.
4. Pressure of the Typebars or Print Head
If the typebars (or print head in electric typewriters) aren’t striking with enough force, the imprint may appear light.
On some electric typewriters, the print hammer force can be adjusted.
5. Worn or Dirty Type Slugs
The metal type slugs (the raised letters that hit the ribbon) may be clogged with ink, dirt, or debris. A buildup can prevent full ink transfer.
Cleaning them with a soft brush or isopropyl alcohol can improve print quality.
6. Worn-Out Platen
The platen (rubber roller behind the paper) may have hardened over time. If it’s too hard, it won’t provide enough cushioning for a strong imprint.
Rotating the paper slightly while typing may help confirm if this is the issue.
7. Weak or Failing Typewriter Mechanism
In manual typewriters, worn springs can reduce typing force.
In electric typewriters, a weak solenoid or motor issue can cause light printing.
8. Paper Quality
Low-quality or very thin paper may not hold ink well, leading to lighter impressions.
9. Cold or Humid Conditions
If the typewriter or ribbon is too cold, ink may not transfer properly.
Excessive humidity can affect ink absorption and ribbon function.

How To Change a Typewriter Ribbon

Credit to ©Joe Van Cleave for this video

Why are you not using a black and red ribbon?

If your typewriter has a ribbon colour selector, why use a black and not black/red?